
Fewer Calories. Instant & Tasty. Big Value.
All-Natural. Premium Ingredients.
No Artificial Flavours or Colours.
Shipping Info
- Dispatch: Within 24 Hours
- Free shipping across all products on a minimum purchase of £25.
- Purchases less than £25 will incur a £2.99 delivery charge.
- Easy 30-day returns and exchanges
- Shipped using Royal Mail.
- Dispatch and tracking details are available through Royal Mail Tracking.
Shipping policy
We offer standard shipping options at checkout. Standard shipping typically takes 2-3 business days. Free standard shipping is available for orders of £25 or more. See our full shipping policy.
faq
How much is shipping?
Shipping is charged at £2.99 for any order with a total value below £25. Once your order reaches £25 or more, shipping is completely free, with no additional fees applied at checkout.
How will my products be delivered?
We ship using Royal Mail Tracked 48. You can follow your order’s progress through Royal Mail’s tracking service.
Where do you ship to?
We currently ship UK-wide. Unfortunately, at this time, we don't ship to Northern Ireland.
Shipping schedule
Orders will be delivered with Royal Mail Tracked 48 within 2-3 business days. We aim to dispatch all orders the next working day after your order.
For example:
- If you order on Monday, your order will dispatch on Tuesday and be delivered on Friday.
- If you order Thursday—Sunday, your order will dispatch on Monday and be delivered Thursday.
Please note that during busy periods and over bank holidays, dispatch will be within 2 days.
Can I change my order/delivery address after I have already ordered?
If your order hasn’t been dispatched yet, email us at yodips@luminating.co.uk, and we’ll do our best to help.
Once your order is dispatched, we can’t make any changes.
Where is my order?
You can track your order using the Royal Mail link sent in your confirmation email. If you’re experiencing issues, please get in touch with us at yodips@luminating.co.uk.
My product has arrived damged
Oh no! If your product has arrived damaged, email us at yodips@luminating.co.uk, and we’ll be happy to help.
What is the shelf life of my product?
The best-before date is always shown on the back of our packaging. Because we use only dry ingredients, the typical shelf life ranges from 3 to 6 months, depending on the product. Please note that we use best-before dates rather than use-by dates, as our products may still be safe to enjoy after this period, although their quality may begin to decline.
What Allergens are in your products?
All allergen information is clearly listed on the back of our packaging and is also available on each product’s information page before you make a purchase. We strongly recommend checking this information before buying and consuming any of our products.
Following a full risk assessment of our ingredient suppliers and our own manufacturing processes, we cannot completely rule out the possibility of cross-contamination. For this reason, we provide precautionary allergen advice.
Our products may contain traces of milk, nuts, peanuts, sesame seeds, mustard seeds, celery, soya, and cereals containing gluten.