
Fewer Calories. Instant & Tasty. Big Value.
All-Natural. Premium Ingredients.
No Artificial Flavours or Colours.
Shipping Info
- Dispatch: Within 24 hours.
- UK excluding Northern Ireland: Free standard shipping on orders of £30 or more; £3.49 standard shipping on orders below £30.
- Northern Ireland: Reduced shipping of £2.49 on orders of £30 or more; £4.49 standard shipping on orders below £30.
- Easy 30-day returns and exchanges.
- Shipped using Royal Mail. Dispatch and tracking details are available through Royal Mail Tracking.
Shipping policy
Standard shipping typically takes 2–3 business days. Rates depend on delivery destination and order total as listed above. See our full shipping policy.
faq
How much is shipping?
For UK destinations excluding Northern Ireland, standard shipping is £3.49 on orders below £30 and free on orders of £30 or more. For Northern Ireland, standard shipping is £4.49 on orders below £30; orders of £30 or more receive the reduced rate of £2.49 (not free shipping).
How will my products be delivered?
We ship using Royal Mail Tracked 48. You can follow your order’s progress through Royal Mail’s tracking service.
Where do you ship to?
We ship to the UK, including Northern Ireland. Northern Ireland has separate shipping rates: £4.49 standard shipping on orders below £30, and a reduced rate of £2.49 on orders of £30 or more.
Shipping schedule
Orders will be delivered with Royal Mail Tracked 48 within 2-3 business days. We aim to dispatch all orders the next working day after your order.
For example:
- If you order on Monday, your order will dispatch on Tuesday and be delivered on Friday.
- If you order Thursday—Sunday, your order will dispatch on Monday and be delivered Thursday.
Please note that during busy periods and over bank holidays, dispatch will be within 2 days.
Can I change my order/delivery address after I have already ordered?
If your order hasn’t been dispatched yet, email us at yodips@luminating.co.uk, and we’ll do our best to help.
Once your order is dispatched, we can’t make any changes.
Where is my order?
You can track your order using the Royal Mail link sent in your confirmation email. If you’re experiencing issues, please get in touch with us at yodips@luminating.co.uk.
My product has arrived damged
Oh no! If your product has arrived damaged, email us at yodips@luminating.co.uk, and we’ll be happy to help.
What is the shelf life of my product?
The best-before date is always shown on the back of our packaging. Because we use only dry ingredients, the typical shelf life ranges from 3 to 6 months, depending on the product. Please note that we use best-before dates rather than use-by dates, as our products may still be safe to enjoy after this period, although their quality may begin to decline.
What Allergens are in your products?
All allergen information is clearly listed on the back of our packaging and is also available on each product’s information page before you make a purchase. We strongly recommend checking this information before buying and consuming any of our products.
Following a full risk assessment of our ingredient suppliers and our own manufacturing processes, we cannot completely rule out the possibility of cross-contamination. For this reason, we provide precautionary allergen advice.
Our products may contain traces of milk, nuts, peanuts, sesame seeds, mustard seeds, celery, soya, and cereals containing gluten.